Terms & Conditions – AththanoorTex

Last Updated: 20 October 2026

Effective Date: 20 October 2026

1. General Conditions and Account Eligibility

Welcome to AththanoorTex. These Terms & Conditions govern your access to and use of our website, product catalog, and online shopping services. By browsing our website, creating an account, or placing an order, you agree to these terms.

1. Customers must be legally eligible to enter into a purchase transaction under applicable law. Minors may use the website only with the involvement and supervision of a parent or legal guardian, where permitted by law.
2. You agree to provide accurate and complete information when creating an account, placing an order, or contacting our support team.
3. You must not use our website for unlawful activities, fraudulent transactions, or any activity that may disrupt our services.
4. AththanoorTex may restrict access, suspend accounts, or cancel orders where reasonably necessary due to suspected fraud, misuse, security concerns, or legal requirements.

2. Product Information, Colors, and Availability

AththanoorTex offers textile products and related items for men, women, and children, subject to availability.

1. Product descriptions: We make reasonable efforts to provide accurate product descriptions, images, sizes, colors, materials, and other specifications. Please review the product details and size chart before placing an order.
2. Color and appearance: Actual product colors may vary slightly due to screen settings, lighting, photography, or manufacturing differences.
3. Size and fit: Size charts are provided as a guide. Fit and measurements may vary between brands and product styles.
4. Availability: Product availability may change without notice. If an ordered product becomes unavailable, we will inform you and explain the available options.
5. Product images: Images are provided for product identification and illustration. Any significant difference between the delivered product and its description will be handled in accordance with applicable law and our published policies.

3. Pricing, Taxes, and Offers

1. All prices are displayed in Indian Rupees (INR) unless otherwise stated.
2. Applicable taxes, discounts, shipping charges, and the final payable amount will be displayed during checkout, as applicable.
3. Prices, promotions, product listings, and offers may change from time to time. Changes will not ordinarily alter an order that has already been accepted, except where correction or cancellation is permitted by law.
4. Coupons and promotional offers are subject to their stated eligibility requirements, validity periods, minimum order values, discount limits, and usage restrictions.
5. If a material pricing or listing error is identified, we may contact you to clarify the issue or cancel the affected order where legally permitted. Any amount already paid for a cancelled order will be handled in accordance with applicable law and our refund policy.

4. Orders and Payment

1. Placing an order constitutes a request to purchase the selected products. Order acceptance will be communicated through an order confirmation or other appropriate notification.
2. Orders may be subject to stock availability, payment authorization, delivery serviceability, and verification where reasonably necessary.
3. Available payment methods will be displayed at checkout. These may include UPI, cards, net banking, digital wallets, or Cash on Delivery, depending on availability.
4. Online payments are processed through the applicable payment service provider. Payment processing is subject to that provider's terms and conditions.
5. If a payment fails but the amount is debited from your account, please contact our support team with the order details and transaction reference. Refund timing depends on the payment provider and banking system.
6. Cash on Delivery orders, where available, may be subject to order verification and serviceability checks.

5. Shipping, Delivery, and Tracking

1. Available delivery options, shipping charges, and estimated delivery timelines will be shown during checkout or communicated through the order confirmation, where available.
2. Delivery timelines are estimates and may vary based on the destination, courier operations, weather, public holidays, and other circumstances beyond our reasonable control.
3. Tracking information will be shared when available from the shipping or logistics provider.
4. Customers are responsible for providing a complete and accurate shipping address and reachable contact details.
5. If delivery is delayed, unsuccessful, or returned due to an incorrect address or repeated failed delivery attempts, our support team may contact you to discuss the available options.

6. Returns, Exchanges, Refunds, and Cancellations

Returns, exchanges, refunds, and cancellations are subject to the applicable policies published on our website and the rights available to customers under applicable law.

Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect product, contact our support team as soon as reasonably possible. Please provide your order number and relevant photographs or other evidence to help us assess the issue. We will review the request and communicate the available resolution in accordance with applicable law and our policies.

Returns and Exchanges

Eligibility may depend on the product type, condition, packaging, hygiene requirements, and the applicable return policy. Any exclusions or conditions will be communicated through the relevant policy or product information and will not override rights that cannot legally be excluded.

Order Cancellation

You may request cancellation before dispatch, where the cancellation option is available. Once an order has been dispatched, cancellation may no longer be possible; please contact our support team for assistance.

Refunds

Approved refunds will be processed through the applicable payment method or another appropriate method. The time taken for the amount to appear in your account depends on the payment provider and bank. Any applicable refund conditions will be communicated during the process.

7. User Accounts and Website Use

1. You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account, subject to applicable law.
2. You must notify us if you suspect unauthorized access to your account.
3. You must not attempt to interfere with website security, access restricted systems without authorization, upload malicious content, or misuse website functionality.
4. We may temporarily suspend website features for maintenance, security, or technical reasons.

8. Intellectual Property

Unless otherwise stated, website content such as text, graphics, page layouts, logos, and original images may be protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or commercially use protected website content without prior permission from the relevant rights holder, except where permitted by law.

Third-party brand names, logos, and product images remain the property of their respective owners. Their appearance on our website does not imply ownership by AththanoorTex.

9. Third-Party Services and Links

Our website may use third-party services for payments, delivery, analytics, communications, or other functions. External websites and services may be governed by their own terms and privacy policies.

AththanoorTex is not responsible for the independent policies of third-party services, subject to any responsibilities imposed on us by applicable law.

10. Limitation of Liability

To the extent permitted by applicable law, AththanoorTex will not be responsible for indirect or unforeseeable losses arising from temporary website interruptions or circumstances outside our reasonable control.

Nothing in these Terms excludes or limits any consumer rights, statutory obligations, or liability that cannot legally be excluded or limited under applicable law.

11. Changes to These Terms

We may update these Terms & Conditions to reflect changes in our services, business practices, or legal requirements. The revised version will be published on this page with an updated “Last Updated” date.

Changes will apply as permitted by applicable law. We encourage you to review this page periodically.

12. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of India. Any dispute will be handled by the competent courts or authorities having jurisdiction under applicable law. Nothing in this section limits any consumer's rights to approach a forum or authority where such rights are provided by law.

13. Contact Information

For questions about these Terms & Conditions, orders, or customer support, please contact:

Company: AththanoorTex

Email: aththanoortex2026@gmail.com

Phone: +91 81482 61024

Please include your order number, where relevant, so our team can assist you efficiently.